What is Zeda.io ?
Zeda.io is an AI-powered product discovery and strategy platform designed for B2B and SaaS businesses. It helps teams uncover customer problems, make data-driven decisions, and shape revenue-generating roadmaps. With Zeda, businesses can cut guesswork, solve for customers, and close feedback loops to drive outcomes.
Zeda.io Key Features:
- Voice of Customer (VoC) Collection: Zeda.io allows businesses to capture and centralize feedback from multiple channels, including widgets, portals, and integrations with customer support tools.
- AI Feedback Analysis: The platform uses AI and machine learning to interpret customer signals and provide actionable insights.
- Revenue Impact Analysis: Zeda can associate revenue data with customer feedback and product features to determine the business impact.
- AI-Powered Release Notes: With AI technology, businesses can create and distribute release notes in seconds and analyze their performance.
- Strategy Maps: Zeda.io provides a visual representation of product strategies, helping teams align and understand the direction and goals.
- OKR Integration: Users can connect Objectives and Key Results (OKRs) to their product plans and measure the outcomes of each product initiative.
Use Cases:
- Product Teams: Zeda helps product teams uncover customer problems, make data-driven decisions, and build impactful products.
- Success Teams: By aligning customer success and product teams, Zeda.io can reduce churn rates, boost NPS and CSAT scores, and drive customer adoption.
- Sales Teams: The platform can help sales teams close deals faster by providing insights into customer concerns and high-value opportunities.
- Marketing Teams: Zeda.io can aid marketing teams in product-led growth by uncovering high-revenue product opportunities and entering new markets confidently.
